FAQ ~ Frequently Asked Questions

What payment types do you accept?

We accept VISA, MASTERCARD, AMERICAN EXPRESS, DISCOVER or PAYPAL.

Do you offer promotional codes?

Yes, at different times of the year we will offer promotional codes for savings on your shopping trips. If you are interested in receiving, please sign up for our newsletter or email your name and your preferred email address to: friends@spoiledsweetpets.com.

Do you take special orders?

Absolutely. Please let us know the item you are interested in and we will certainly do our best to get it for you.

There was an item included with my shipment that I did not order. What shall I do with it?

We love surprises. Occasionally, we might add a Free Gift as a thank you and to show our appreciation for your business. It is yours & your pets to keep.

Can I contact you by phone?

Yes, please call us at 856-206-9091. Our store is open Tuesday thru Friday 11-7 and Saturday 10-4 EST (except holidays). If we don’t get to the phone right away, please leave us a message and we will return your call as soon as possible.

Is it safe to shop online?

Yes, we use Secure Sockets Layer (SSL) technology to securely protect your order information. Not only is it safe, but convenient as well. You can shop for your pets in the comfort of your own home.

Will I have to pay Sales Tax?

Orders shipping to the State of NJ will be charged sales tax of 7%.

What are your Shipping & Return Policies?

Please click here for our Shipping & Return Policies

Why is my order being shipped in more than one package?

In an effort to get your package to you as soon as possible, some items may ship directly from the designer.

Do you have a retail location that I can visit?

Yes, in addition to secure shopping through our website, we have a retail store at:
123 Creek Road
Rancocas Woods
Mt. Laurel, NJ 08054

I am a Designer and would like you to consider carrying our products?

Please send your product information including your price list, contact information and a sample to:

Spoiled Sweet Pets Shoppe
123 Creek Road #22
Mt. Laurel, NJ 08054

Note: Samples will not be returned.

Media inquiries please contact us at:

Email: info@spoiledsweetpets.com

Phone: 856-206-9091